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Frequently Asked Questions

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Q & A with Soles Insurance Group

Q: Work Comp rates are mandated by the “state” work comp cost should be the same with every insurance company, right?
A: No. This is the most misunderstood portion regarding your worker’s compensation insurance premium calculation. The rates are only the starting point and carriers do indeed have to abide by NCCI rate calculations, but your final premium cost ultimately is determined by your program placement, claims manager, dividend scale and skill level of your insurance agent to provide your company with a product that is molded to fit your company’s specific needs.

Q: My new experience mod is higher, yet my company’s claims experience has decreased, is this correct or can corrections be made?
A: We are constantly finding errors in experience mod calculations. Remember, your mod is not solely based on your claims activity, it also includes your company’s correct payroll numbers and the use of your company’s correct experience rating period. Approximately 63% of all experience mods include errors in favor of the insurance company. Lets us so you the errors and allow us to correct them for your company.

Q: My audit resulted in additional premium, should I just pay it?
A: Absolutely Not. Auditors commit errors daily and this not only creates additional premium to the audited policy, but this also could negatively effective your future experience mods. Regardless if you are a current client or not, we will review your audit and identify where the errors exist. 75% of the audits we review are corrected, resulting in lower additional premiums or return premiums!

Q: Your firm provides worker’s compensations insurance, can you provide a payroll service as well?
A: Yes, we provide a complete payroll service which administers all taxes and worker’s compensation payments.

Q: I am currently insured through a PEO, would I be able to obtain my own policy which would include a new experience mod?
A: Yes, we will review your loss history with the PEO and show you how we will obtain a credit mod for your new policy.

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